Tenant Hub
Thank you for renting with Quorum! We’re committed to making your experience easy, reliable, and stress-free. Below you’ll find helpful info, answers to common questions, and quick access to your tenant tools.
Frequently Asked Questions
🏠 How do I pay my rent?
Paying rent is easy and secure through our online portal, AppFolio. You can pay via credit card, debit card, or bank transfer.
Prefer traditional methods? We also accept:
✔️ Checks
✔️ Cashier’s checks
✔️ Money orders
Payments can be mailed or dropped off at our office: 3227 NE 125th St Seattle, WA. A mail slot is available for after-hours use.
Note: We do not accept cash or in-office credit card payments.
👥 What if multiple tenants are splitting rent?
Each tenant can pay their portion through AppFolio. Or, designate one person to submit a single monthly payment via AppFolio or check.
🔐 Is renters insurance required?
Yes. All tenants must maintain active renters insurance and provide a copy to your property manager via AppFolio.
We also offer Liability To Landlord insurance through AppFolio’s FolioGuard for $13.50/month per unit, which can be automatically added if no policy is provided.
🛠️ What do I do if something breaks?
Submit a maintenance request directly in AppFolio for non-urgent issues like leaky faucets or broken heaters.
Emergency? For flooding or safety concerns, call your property manager immediately. After-hours assistance is available.
🏡 I’m moving out and thinking about buying a home. Can Quorum help?
Absolutely! Quorum is a full-service real estate brokerage. We’ll help with lease termination and connect you to an agent to answer questions like:
- How much home can I afford?
- What neighborhoods fit my needs?
- What will my monthly payments look like?
Ready to buy? Reach out—we’d love to help!
📦 What should I do when I’m ready to move out?
Submit written notice at least 20 days before your move-out date.
Review your lease to confirm your term end date.
Contact your property manager to schedule a move-out inspection and arrange for key return.
We’ll help ensure a smooth transition.
🔁 Can I renew my lease?
Yes! You may:
✔️ Renew for another 12-month term
✔️ Switch to a month-to-month lease
We do not offer lease terms shorter than 12 months.
Have a unique situation? Contact us—we’re happy to work with you.
Seattle Renter’s Handbook
Click below to view the official City of Seattle Renter’s Handbook:
📄 View Seattle Renter’s Handbook